To achieve our vision and mission we will be:
Professional:
- emphasise skill and expertise in providing service
- committed and passionate about the work we do with customers
- value staff, expecting their best
Inclusive:
- celebrate diversity and mutual respect
- value people for who they are
- offer everyone opportunities to participate
Empowering:
- foster trust through communication and understanding
- encourage creativity and initiative
- run supportive yet challenging services
Responsive:
- respond to customers' expressed needs
- promote flexible service delivery
- challenge ourselves to adapt to our environment
Involving:
- involve customers in shaping our future
- seek involvement with local communities
- seek partnerships that offer mutual benefit
Aspirational:
- achieve high performance through a focus on positive outcomes
- challenge customers and staff to reach full potential
- strive for new opportunities and innovations
Learning:
- reflect on our experience, systems and environment
- celebrate achievements and learn from mistakes
- develop individuals, teams and the organisation
